Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Introduction
ASTRELIX DIGITAL LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. By accessing our website, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Information You Provide
When you contact us through our website, request a consultation, or engage our services, we collect information such as your name, email address, company name, phone number, and details about your project requirements.
Automatically Collected Information
We automatically collect certain technical information when you visit our website, including your IP address, browser type, device information, pages visited, and the date and time of your visit. This information helps us improve our website and services.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings or our cookie consent manager.
How We Use Your Information
Service Delivery
We use your information to respond to inquiries, provide requested services, and communicate with you about your projects and our offerings.
Website Improvement
We analyze usage data to improve our website functionality, user experience, and the relevance of our content.
Legal Compliance
We may use your information to comply with applicable laws, regulations, and legal processes.
Information Sharing
Third-Party Service Providers
We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Legal Requirements
We may disclose your information when required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Data Security
Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form submissions are retained for 3 years unless you request earlier deletion.
Your Rights
Access and Portability
You have the right to request access to the personal information we hold about you and to receive a copy in a structured, commonly used format.
Rectification and Erasure
You can request correction of inaccurate information or deletion of your personal data, subject to legal retention requirements.
Objection and Restriction
You have the right to object to certain processing activities and to request restriction of processing in specific circumstances.
Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.
International Data Transfers
Transfer Safeguards
When we transfer personal data outside the UK or EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by relevant authorities, to protect your information.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: [email protected]
Address: ASTRELIX DIGITAL LTD, London, United Kingdom
We aim to respond to all legitimate requests within one month.